Disinfectant is used to clean the property commonly-touched surfaces are cleaned with disinfectant between stays bed sheets and towels are laundered at a temperature of at least 60☌/140☏. This property advises that enhanced cleaning and guest safety measures are currently in place. This property accepts Visa, Mastercard, American Express, and cash. The provision of housing is linked to their trade, business, or profession. This property is managed by a professional host. Special requests can't be guaranteed and may incur additional charges. Special requests are subject to availability at the time of check-in. This property accepts credit cards and cashĬharges for extra guests may apply and vary according to property policy.Ī credit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability upon check-in and may incur additional charges special requests cannot be guaranteed Government-issued photo identification and a credit card may be required at check-in for incidental charges Housekeeping is provided daily.Įxtra-person charges may apply and vary depending on property policy Additionally, rooms include irons/ironing boards and fans. Business-friendly amenities include desks and desk chairs. This Palo Alto motel provides complimentary wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. 37-inch LCD televisions come with satellite channels. It's the that cheats people out of their money.The Zen Hotel Palo Alto offers 37 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. It's been months now and all I've received is a poorly written email from a non English speaker saying they will contact supplier…give me a break.my booking number is ******* and the hotel was Hampton Inn & suites in Cleveland Mentor….The hotel did nothing wrong. Even reputable hotels have written bad reviews about the fraudulent website. They are scammers that have been around for years now if you look and do a little research you will see the same thing happening to people all the time from these guys. They are looking into it…there's no number to call everything is done via email or chat! Just save yourself the hassle and headache and book with a reputable company. When I email them they say the same thing over and over. The 3rd party company did not send the funds to the hotel so I had to pay on arrival for a room I had already paid for weeks ago.The hotel said they do not have any contracts with zenhotels, zenhotels said they book through other companies and would not provide me with proof they paid the hotel because they did not pay them. I booked through this company for a hotel room.they took my money and made the reservation, then weeks later when I checked into the hotel they had no record of the room being paid for.
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